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Customer Service

Managing a team of subcontractors or consultants is a huge administrative responsibility, but NewGen eases that burden by providing comprehensive, reliable services that integrate with clients' processes:
  • Pre-qualified candidates
    Each consultant submitted for consideration is reviewed for relevant technical experience and work experience so they will significant contributions to the project in many ways.

  • Background and security checks
    We check the legal and security backgrounds of each candidate, ensuring that each candidate we suggest is eligible for any necessary security clearances.

  • Detailed, approved time sheets
    Our consultants keeps carefully detailed timesheets, tracking dates and times spent on specific projects. Timesheets are reviewed and approved by the NewGen project manager before submitted to the client's project manager.

  • Payroll, taxes & benefits
    NewGen takes care of all aspects of payroll, applicable taxes, and employee benefits for our consultants.

  • Detailed billing
    Re NewGen's invoices are detailed by project, consultant, dates and time-and if necessary, copies of signed timesheets-to make them easy to reconcile.



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